Refund policy

Last updated: September 11, 2026

Thank you for shopping at Adxjoy LLC. We want you to be completely satisfied with your purchase. If you are not entirely happy with your hat, we are here to help.

1. Returns

  • You have 30 calendar days from the date you received your item to request a return.
  • To be eligible for a return, your hat must be unused, in the same condition that you received it, and in its original packaging with all tags attached.

2. Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

3. Shipping Costs for Returns

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Damaged or Defective Items

  • If you received a damaged or defective hat, please contact us immediately at llcadxjoy@gmail.com with photos of the defect, and we will arrange a replacement or full refund including shipping costs.

Contact Us If you have any questions on how to return your item to us, contact us at:

  • Business Name: Adxjoy LLC
  • Email: llcadxjoy@gmail.com
  • Phone: (+84) 329 425 946
  • Address: 1409 Fuqua Dr, Fort Collins, CO 80521, US